organic4all

I have been a member of this place for about 5 years and let me tell you, their customer no service really sucks. I was signed up for this un knowingly through Dish Network. Its like a extended warranty on your system and if you need any repair to your system, there will be no charge to you , other than the $19.95 every 3 months for the service. I had been paying these people for 3 years before I caught it, yea I am a knuckle head for that. But my wife takes care of the bills and she thought it was something that I had set up. When I finally saw it on a statement, I asked what it was, she said it was something I belonged to. I called to find out about the bill and what it was for. This is when I learned about the E club. It just happened that I was having satellite trouble at the time so I told them I needed a technician to come out and fix a problem.

After waiting 2 weeks for someone to show, the first 2 appointments were no shows and the 3rd one was bitching about this not being his area. The last appointment I got a fellow that tried to get me to go with another satellite company. But he did however solve my problem. So a another year goes by and I need service again for my satellite system this time it took me 3 weeks to get them to let the tech dept know that I was an existing customer. I am now waiting for them to set an appointment of a couple of no shows and after I get my problem fixed 2 months later I will drop them like a hot potato. This company is a disgrace to the free enterprise system.